Metrolink has been seeking out partnerships with other organizations in the region to improve our service offerings for frequent riders and also become a solution for people who need to turn to us as an alternative.
We formed our most recent partnership this week with the Department of Public Works (DPW), which operates a program that Metrolink will be involved with. DPW’s C.A.R.E. (Coordinated Agency Recovery Effort) is an outreach program that comprises multiple agencies, including DPW, the LA County Sheriff’s and Fire departments, that work together to distribute information to the public about potential storm effects and recovery efforts. The purpose of the program is twofold: 1) Educate the public about weather risks and what to do when there’s an emergency, and 2) Coordinate communications among response agencies during emergencies. C.A.R.E. distributes advisories about weather, road closures, etc.
Metrolink is working closely with DPW to provide services to your communities. For example, whenever a storm system passes through your area and DPW closes roads that are at risk of flooding, Metrolink will try to accommodate you, our frequent riders, and other Southern Californians who aren’t able to drive or take the bus because of road closures. In addition, the C.A.R.E. program will serve as another vehicle of communication for Metrolink, complementing information we provide to you via station signs, Twitter, our website, mobile site and 24-hour automated customer service line. We will forward information to C.A.R.E. so it can disseminate advisories to the public about potential Metrolink service interruptions due to flooding and other severe conditions.
Online:
C.A.R.E.: http://www.dpwCARE.org
